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What the HubSpot integration does
Bring your phone conversations and CRM together: log calls automatically, sync contact properties and trigger calls from HubSpot workflows.
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Bring your conversations and CRM together with the Kollie + HubSpot integration.
With this integration, you can:
- Connect HubSpot to Kollie in just a few clicks.
- Log calls automatically: every inbound or outbound call handled by a Kollie agent can be saved as a call activity in HubSpot, complete with summary, outcome and transcript link.
- Sync contact properties: capture details during a call (for example phone number, email or preferences) and update HubSpot contact records in real time.
- Trigger calls from HubSpot: use HubSpot workflows to automatically initiate calls with Kollie agents, passing contact details into the conversation.
This means your sales, support and operations teams can keep HubSpot as the single source of truth while automating call handling and data entry.
Next steps
- Connect your HubSpot account
- Send call data to HubSpot
- Start calls from HubSpot workflows
- How calls appear in HubSpot
Related articles
- Send call data to HubSpotConfigure your agents with the HubSpot Sync and Extract Information skills so call data updates the right HubSpot properties.
- Start calls from HubSpot workflowsTrigger AI-powered phone calls directly from HubSpot workflows with the Kollie AI app from the HubSpot Marketplace.
- How calls appear in HubSpotHow Kollie logs AI-handled calls in HubSpot: contact matching, what gets logged, and where to find call activities.
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