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Forward calls from Voys
Step-by-step: forward calls from your Voys (Voys.nl) number to your Kollie AI agent, with the original caller ID.
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To forward calls from Voys to your Kollie AI agent:
- Log in to your Voys Freedom dashboard.
- In the left sidebar, click Admin.
- Under Call Forwarding, select Fixed/Mobile.
- Click Add.
- Enter the phone number assigned to your Kollie agent.
- Under Caller ID forwarding, select Original caller, so your AI agent sees the customer's number, not your business number.
- Click Save.
See also Forward calls from your VoIP provider.
Related articles
- Forward your business calls to your agentForward calls from your own business number to a Kollie AI agent, without changing the number your customers dial.
- Phone codes for call forwardingThe standard GSM and European service codes to activate, cancel and check call forwarding on landlines and mobile phones.
- Forward calls from your VoIP providerForward your business number to your Kollie AI agent from your VoIP provider's admin portal.
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