How businesses use Kollie

This page showcases real-world examples, based on actual demos, of how different industries use Kollie AI to streamline operations, improve customer experience and boost revenue.

Auto dealerships

• Vehicle comparison, appointment booking, missed lead recovery.
• Example: the caller compares BMW models → the agent explains power specs and books a test drive.

E-commerce

• Live product recommendations, price discounts, upselling.
• Example: the caller is unsure which washing machine to choose → the agent asks about price, noise and energy use → recommends the best fit.

Utilities & energy providers

• Meter reading, solar consultations, government subsidy explanations.
• Example: the caller is asked to retrieve a gas meter reading → the agent waits while the caller checks the basement → confirms the data.

Medical clinics

• Appointment scheduling, triage questions.
• Example: the caller needs urgent back pain treatment → the agent offers the next open slot and confirms the appointment.

Restaurants & hospitality

• Table reservations, full order processing, upselling dip sauces or drinks.
• Example: the caller orders a pizza, adds a dip, and confirms pickup in 20 minutes.

B2B sales & qualification

• Cold outreach, lead capture, CRM data collection.
• Example: an AI agent calls a restaurant to book dinner, then pivots into an AI sales pitch.

Customer support & troubleshooting

• Handling routine issues like internet outages.
• Example: the caller reports a Wi-Fi problem → the agent walks them through router diagnostics.

Ready to build your own? Start with How to build your AI phone agent or create one from a template.